ITIL Practitioner

ITIL Practitioner Training
ITIL Practitioner
  • ITIL Practitioner

    3 Dages kursus
    IT Services Management
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    Course Details

    Overview

    This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.

    Kommende datoer

      Nov 1 to Nov 3, 2017
    Copenhagen
      Jan 23 - Jan 25, 2018
    Copenhagen
      Apr 25 - Apr 27, 2018
    Copenhagen
      Jul 31 - Aug 2, 2018
    Copenhagen
      Oct 24 - Oct 26, 2018
    Copenhagen